Customer Feedback

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Check out the feedback from some of Joanne’s customers to demonstrate her commitment to understanding their unique needs and seeking how to be of service in helping to meet them with the Microsoft 365 cloud.



Customer: Manager, IT Product at Farm Credit Canada

Feedback: Joanne is the perfect blend of expert knowledge, professionalism, and people skills. She integrated seamlessly with our team and provided tremendous value through thought leadership, a deep understanding of the Microsoft 365 platform and roadmap within her purview, and her ability to speak to these concepts with technical teams, customers and/or stakeholders. Her approach helped us to better understand our situation, options, and how to break the work up into manageable pieces. I can’t say enough good things about Joanne’s time at FCC and would recommend her services without hesitation!

Customer: Information Governance Specialist at US Power Generation organization

Feedback: It has been such a pleasure to have the opportunity to work with you over the last few months. The guidance and training you provide on the MS Office Records Management tools within the Compliance Center have boosted my knowledge as well as my confidence! I most appreciate the time you have taken preparing for each session with slides and examples of use cases specific to our company’s needs. Your style of teaching and patience has been a perfect fit for me.

Customer: Manager of Information Technology at City of Langford, British Columbia

Feedback: We engaged Joanne Klein to provide us with an overview of the compliance and records management capabilities of office 365, and to explore how these new features could meet the needs of our records department in managing our records in Microsoft’s cloud. Joanne’s depth of knowledge on the platform was evident as she provided us guidance on the various options available to us.

Customer: ECM Portfolio lead at Strathcona County

Feedback: Joanne’s expertise and knowledge of the Information Sensitivity and Data Loss Prevention components helped improve our time to launch as well as raised the project team’s confidence that they were addressing and considering the right things. We enjoyed working with and learning from her, would absolutely recommend to any project in this space.