Talking Office 365 Adoption with the Help Desk Institute

I’m excited to announce the local chapter of the Help Desk Institute, HDI Regina, has invited me to speak with them about Office 365 Adoption at their November luncheon meeting. I always like to speak at local events and look forward to seeing some familiar faces in the crowd.

Anyone who is part of the Service Desk role in an organization is keenly aware of the challenges we all face when it comes to poor end-user adoption in technology. If Office 365 has been introduced in your company, I believe there are some unique challenges that come along with it. I’m looking forward to some engaging conversation on what those are and some ideas to make the transition a little smoother.

The event will take place on Wednesday, November 29 at the Delta Regina Hotel. Session details below:

Title: Practical Adoption Strategies for Office 365

Synopsis: Office 365 is being rolled out worldwide to organizations of all sizes. Although each is unique and has different needs, they all have one thing in common: the need for end-user adoption. One of the key aspects of Office 365 is collaboration and the numerous services that are deployed to support it. Ironically, although many of the features are built with ease of use in mind, if you’ve ever watched a first-time user of Office 365, you’ll soon realize it’s not always intuitive for end-users to know how it all works together. To realize the benefits of Office 365, we need to ensure it is fully adopted across the organization and second-nature in users’ day-to-day collaborative work processes. Although you can take the “wing it/organic” approach, you may not get the results you are hoping for. What are some strategies and tactics you can use to stack the odds in your favour for a high degree of adoption in your organization?

To register for the event, click HERE . Deadline for registration is Friday, November 24th.

[Update November 29, 2017] What a great group to talk with! I had a great mix of people from organizations at various stages of their Office 365 journey. This is one of those presentations I’m constantly updating based on things I’ve observed and learned and, by show of hands, I think the attendees all walked away with ideas to improve adoption in their own organizations. Link to my presentation is HERE.

-JCK


Photo by Breather on Unsplash

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