My Microsoft 365 Engagement Framework ©

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I am an independent consultant in the Microsoft 365 space and have spent the past 5 years working with customers at varying stages of their Microsoft 365 deployment.

Through my experience, I have witnessed some recurring “trouble spots” and, as a result, have identified 6 key areas and an approach for each to mitigate the risk of many of them. To be clear, each organization I work with has unique requirements and considerations to be made, however for the most part the approach taken fits into this framework. A custom engagement would dig into each of the 6 areas and is where the secret sauce comes into play. 🙂

Note: If you reference or use this framework, please give credit to me. Thank you.

To neatly encapsulate the areas into a high-level framework I can share with my customers, I’ve summarized them in this (always up-to-date) Sway (for the best viewing experience, expand the Sway to full-screen):

As I gain more experience in the field, I’ll be incorporating updates into the Sway as required. If you have feedback, I’m open to it!

-JCK


Would you like to connect with me to ask  a more complex/involved question or consulting engagement? I’d love to support you in anyway I can. I have several services I offer on Microsoft Bookings to suit your needs! (There is a charge for these services)

4 comments

  1. 100% agree. For the MVP approach you recommend, I was wondering if you meant “hiring a MVP” (meaning YOU), which isn’t a bad idea either. 🙂

  2. Just found this. Very good. The take-away for me is; Level chosen should match your organization’s ability to support the solution. Too many want something magical to fill in the shortfall.

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