Electronic discovery (eDiscovery) is a necessary part of doing business for many organizations these days and there are good reasons why you should want business teams, not IT, to own and manage their own case workload in Office 365.
To name a few:
- reduced security and privacy concerns from Legal and Compliance perspective
- enhanced efficiency and reduced timelines
- elimination of communication breakdowns
I work with organizations helping move this responsibility to the typical business teams requesting eDiscovery searches (Legal, Compliance, Risk, HR, Internal Audit, etc.) and consistent feedback I’ve received is the need for business teams to understand where to search for what across Office 365.
This requires a view of Office 365 architecture thru an eDiscovery lens rather than a technical one. To help bridge the gap and answer questions I often hear such as “where are chats stored?” or “what’s in a user’s mailbox?”, I’ve created 2 infographics.
[UPDATE November 26, 2019] Included Microsoft Teams private channels in infographic.
Each one approaches Office 365 Architecture thru a different lens:
- Office 365 Architecture for eDiscovery | Search by Office 365 Application
- Office 365 Architecture for eDiscovery | Search by Office 365 Business Artifact
The intent is for these to be a resource for eDiscovery managers and administrators as they’re building their search queries.
Please feel free to download these and share with your business teams working with eDiscovery, however please give credit if you do! I’d love to know if business teams in your organization find these helpful. 🙂
As changes are made across Office 365 applications affecting what’s included in an eDiscovery search, I’ll update the infographic. If you believe I’ve missed something, please don’t hesitate to reply in this thread and I’ll update the infographic as time permits.